FAQ (Frequently Asked Questions)
Q: WHAT PAYMENT METHODS DO YOU ACCEPT?
IcedTime.com accepts all major credit cards (Visa,
MasterCard, Discover, American Express), standard
written checks and money orders (personal checks, business
checks, money orders, cashier's
checks, or certified bank checks), and bank wire transfers.
Q: DO YOU OFFER FREE SHIPPING?
IcedTime.com offers Free FedEx Express Shipping to
all U.S. destinations (except Alaska and
Hawaii; orders to Alaska and Hawaii can only be shipped by 2nd
Q: HOW QUICKLY CAN I GET MY ORDER?
We aim to deliver all watches in stock within 1-3 working days.
Customers will be notified
by email of backorders which will be held upon request, and
shipped upon availability.
Q: CAN I TRACK MY PACKAGE?
Yes, simply send us an email at firstname.lastname@example.org with some
your order, and you'll receive the reply with tracking
Q: IS IT SAFE TO ORDER FROM YOU OVER THE INTERNET?
Our online commerce environment is absolutely safe and secure.
We use the Secure Sockets
Layer (SSL) an advanced security protocol that protects your
credit card information and ensures
secure online ordering. SSL Internet connections are encrypted,
and thus protect all credit card
ordering information, including your name, address and credit
card number, so no one can read it
Q: WHAT IS YOUR WARRANTY?
Most of our watch brands are covered with 2 year manufacturer
Q: WHAT IF MY ORDER ARRIVES DAMAGED?
If you received your order and it is damaged, please contact us
immediately, preferably by phone
at 877 577 8463.